Resources Hub

The UK private clinic hub

Plain answers for people who run a private physiotherapy, osteopathy or chiropractic clinic in the UK. How to set fees, keep patients coming, stay inside the advertising rules, and what to buy or leave alone.

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Thornley Lane Clinic★★★★★

Call

Another clinicClosed

New enquiryAnswered

How to get more patients for a private physio, osteo or chiro clinicThe six systems behind a full diary, the order to fix them in, and the rules that shape each one. Start here.11 minute read

Run the business

What your fee must cover

Your own pay£42,000

Room, cover and CPD£11,600

Everything else£7,400

10% profit£6,100

Fee you need£55 a session

How to set your session fees for a private physio, osteo or chiro clinicWork out the fee your clinic needs, then set rules for blocks, late cancellations and insurers.8 minute read

Your first 30 days

Check your register entry

Arrange indemnity cover

Pay the ICO fee

Get a clinic phone number

Set up your Google profile

How to open a private physio, osteo or chiro clinic in the UKRegistration, CQC, insurance, rooms, patient data and tax. What to sort before you open, in order.9 minute read

Win more work

Thornley Lane Clinic

Sorry we missed you. How can we help?

I'd like to book a first appointment.

We've got Thursday at 9:00. Does that suit you?

33 textsready to copy

Free text message templates for UK physio, osteo and chiro clinics33 texts to copy, from a missed call to reminders and win-back. No health details, labelled for UK rules.Free tool

Where the patients go

Booked first visit18

Finished their plan9

Lost on the way15 of 24

Why clinics lose patients between appointmentsNo-shows, late cancellations and quiet drop-outs. Where patients go, and how to find your biggest leak.7 minute read

Buy the right things

thornleylaneclinic.co.uk

Physio in KetteringClear fees. Registered clinicians.Book now

Every route compared3-year cost

What a website costs for a private physio, osteo or chiro clinicUK website costs compared over three years, plus the rules that make a clinic site different.8 minute read

Booking platform

Patients find the platform

Direct booking

Patients book you

Booking platforms or direct bookings? What's better for a UK clinicDirectories, insurer networks, discount deals and your own booking page compared, with what we could confirm.7 minute read

Risk and fix

Emergency symptomsApproved script

Asks for adviceNever advise

Health data on callsTell and protect

Wants a personOffer a call back

What can go wrong with an AI receptionist in a private clinicRed flag callers, clinical advice, health data and wrong answers. The real risks, and what it must never do.11 minute read

Missed callYou're with a patient

AI receptionist answeredDetails taken, summary sent

Covers it, on our sums1 new patient

Is an AI receptionist worth it for a private clinic?An honest review with UK prices, a break-even sum that includes VAT, and who shouldn't buy one.8 minute read

Run the diary

Do the books

Answer the patient

Pick one for each

Best booking software for UK physio, osteo and chiro clinicsClinic booking and records systems, with published prices, clear picks and what to ask before you move records.7 minute read

Free tools to use today